Shipping policy
Shipping Policy
Funky Feet Music is proudly based in the United Kingdom. We offer both physical products and digital products through our store.
Order Processing
Physical orders are typically processed within 1 to 3 business days. Processing times may be longer during busy periods such as promotions, holidays, or new releases. Orders are not processed or dispatched on weekends or public holidays.
Digital products are delivered electronically and do not require shipping.
Shipping Rates and Delivery Times
Shipping costs for physical products are calculated at checkout based on your location and the selected delivery method.
Estimated delivery times for physical orders are as follows:
-
Standard UK delivery: 2 to 4 business days after dispatch
- Express UK delivery: 1-3 business days after dispatch
Delivery times are estimates and may vary due to factors outside of our control, including postal delays.
Digital Products
Digital products are delivered via instant download or email access after purchase. Please ensure you provide a valid email address at checkout. If you experience any issues accessing your digital content, please contact us and we will assist you.
Order Confirmation and Tracking
Once a physical order has been dispatched, you will receive a confirmation email. Where applicable, this email will include tracking information.
Delays
While we aim to deliver all physical orders on time, Funky Feet Music is not responsible for delays caused by postal services, weather conditions, or other unforeseen circumstances.
Incorrect Addresses
Please ensure all delivery details are correct when placing a physical order. We cannot be held responsible for orders delayed or lost due to incorrect or incomplete address information provided at checkout.
Contact Us
If you have any questions about shipping or digital delivery, please contact us and we will be happy to help.
Email: info@funkyfeetmusic.com